Navien Tankless Water Heater Error Code 598-00 indicates a problem with the water flow sensor. This issue often requires professional inspection.
Navien tankless water heaters are popular for their energy efficiency and reliable hot water supply. Error Code 598-00 disrupts this reliability by indicating a malfunction in the water flow sensor. This sensor is crucial for detecting water flow and ensuring the heater operates correctly.
Ignoring this error can lead to inconsistent hot water or potential damage to the unit. Addressing this issue promptly helps maintain the heater’s performance and longevity. Regular maintenance and timely repairs are essential for keeping your Navien tankless water heater in optimal condition.
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Understanding Error Code 598-00
Error Code 598-00 shows a problem in the Navien tankless water heater. It usually means the water heater has a communication error. This error can stop the heater from working properly. The issue may need a professional technician to fix it.
Several reasons can cause Error Code 598-00 in your Navien heater. Here are some common triggers:
- Poor wiring connections
- Faulty control board
- Problems with the power supply
- Software glitches

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Initial Troubleshooting Steps
Encountering Navien Tankless Water Heater Error Code 598-00? Check for proper gas supply and ensure adequate ventilation. Examine the unit for any blockages or obstructions.
Resetting The Heater
Press the reset button on the heater. Wait for the system to reboot. Check if the error code is gone. If the error persists, try resetting again. Sometimes, a simple reset can fix minor issues.
Checking For Obstructions
Inspect the air intake and exhaust vents. Clear any blockages you find. Look for debris, dust, or other obstructions. Ensure that the vents are not covered. Proper airflow is crucial for the heater. Regularly check the vents to prevent future issues.
Advanced Diagnostic Techniques
Diagnostic tools help find error code 598-00. These tools read the heater’s internal codes. They show what is wrong quickly. Technicians use these tools to save time and fix problems fast. Proper use of diagnostic tools ensures effective repairs.
Understanding the diagnostic results is crucial. Results show specific issues in the heater. Each code has a meaning. Technicians must know these codes. This knowledge helps in solving the problem. Error code 598-00 usually points to a particular issue. Fixing it requires specific steps. Accurate interpretation leads to quick repairs.

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Component Checks
Check the heat exchanger for any debris or blockages. Clean the exchanger if you find any dirt or scale. Look for leaks in the heat exchanger. Repair any leaks immediately. Make sure the connections are tight and secure. A dirty heat exchanger can cause the error code 598-00.
Ensure the flow sensor is not obstructed. Clean the sensor if it appears dirty. Verify the sensor connections are secure. Check if the flow sensor is functioning properly. Replace the sensor if it is faulty. A malfunctioning flow sensor can trigger the error code 598-00.
Fixing Common Issues
Turn off the water heater. Locate the filter on the unit. Remove the filter carefully. Use a brush to clean the filter thoroughly. Rinse the filter with clean water. Allow the filter to dry completely. Reinstall the filter in the unit. Turn on the water heater. Check if the error code is gone.
Identify the faulty part in the water heater. Purchase a replacement part that matches. Turn off the unit to ensure safety. Remove the faulty part carefully. Install the new part securely. Turn on the water heater. Verify if the error code is cleared.

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When To Call A Professional
Experiencing Navien Tankless Water Heater Error Code 598-00? Professional assistance is essential to diagnose and fix this complex issue. Ensure optimal performance and avoid further complications by contacting an expert.
Identifying Complex Problems
Error code 598-00 can be tricky. Simple fixes might not work. The issue could be deep within the system. Internal parts may need checking. Sometimes, special tools are required. Not everyone has these tools. Complex problems need expert eyes. Professionals have the right skills. They can spot hidden issues. Calling them can save time.
Finding Qualified Technicians
Qualified technicians know the system well. They have certifications and experience. Always check their credentials. Look for online reviews. Good reviews mean reliable service. Ask friends for recommendations. They might know a good technician. Qualified technicians fix problems faster. They ensure the heater works safely.
Preventative Maintenance
Regular inspections help in spotting potential issues early. Check the water heater every month. Look for leaks and corrosion. Inspect the valves and pipes for any signs of damage. Ensure the ventilation is clear. This keeps the system running smoothly.
Clean the water filter every six months. Remove any debris and sediment. This ensures efficient water flow. Descale the system once a year. This prevents mineral buildup. A clean system prevents errors like 598-00. Always use clean water in the tank.
Conclusion
Understanding Navien Tankless Water Heater Error Code 598-00 is crucial. Regular maintenance can prevent this issue. Timely troubleshooting ensures your water heater runs efficiently. Always consult the manual or a professional for complex problems. Keep your Navien system in top shape for uninterrupted hot water supply.