Buying a water heater is a big decision. You want it to last long. Navien water heaters are popular for their quality. But what if something goes wrong? That’s where the warranty comes in.
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Page Contents
What is a Warranty?
A warranty is a promise. It is made by the company. They promise to fix problems. They promise to replace broken parts. This promise is for a set time.
Why is Warranty Important?
Warranties give peace of mind. If something breaks, you don’t worry. The company will help. It saves money on repairs. You can trust the product more.
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Navien offers a good warranty. It covers many things. But you must follow the rules. Let’s see what the Navien warranty offers.
What Does It Cover?
- Parts: Navien will replace broken parts.
- Labor: Sometimes, they pay for the work to fix it.
But not everything is covered. Some parts may not be included. Always check what is covered.
Warranty Period
The warranty time can be different. It depends on the model. Most have a 5 to 10-year warranty. Some parts may have a shorter time. Always check the details.
What Is Not Covered?
Some things are not covered. Damage from bad installation is not covered. Problems from not following instructions are not covered. Regular wear and tear is not covered. Always read the terms.
How to Register Your Warranty?
Registering is important. It makes the warranty active. Here’s how to do it:
- Find the Serial Number: Look for the number on the heater.
- Visit Navien Website: Go to their website.
- Fill the Form: Enter your details. Include the serial number.
- Submit: Send the form. You are done!
Registration helps in future. It is easy to claim warranty.
How to Make a Warranty Claim?
Something wrong with your heater? Here’s how to claim:
- Check the Warranty: Ensure your issue is covered.
- Contact Navien: Call or email them.
- Provide Information: Give them your serial number. Tell them about the problem.
- Wait for Response: They will tell you the next steps.
Always keep your receipt. It helps in the claim process.
Tips to Keep Your Warranty Valid
Follow these tips:
- Professional Installation: Get an expert to install it.
- Regular Maintenance: Keep it clean and check regularly.
- Follow Instructions: Use it as the manual says.
If you do these, your warranty stays valid.
A warranty has many benefits. Let’s see:
- Cost Saving: No need to pay for repairs.
- Peace of Mind: You feel secure with your purchase.
- Trust in the Brand: Navien shows confidence in their products.
A warranty is like a safety net. It catches you when things go wrong.
Frequently Asked Questions
The Navien water heater warranty covers defects in materials and workmanship. Duration and details vary by model.
Typically, the warranty lasts between 5 to 15 years. It depends on the model and usage.
Yes, the Navien warranty is transferable. Check specific terms for details on transferring.
Improper installation or unauthorized repairs can void the warranty. Always follow guidelines and use certified technicians.
Conclusion
Buying a Navien water heater is a good choice. Their warranty is strong. It covers many problems. But remember to register it. Follow the rules to keep it valid. If something goes wrong, you have help. You save money and feel relaxed. Always choose products with a good warranty. It is a wise decision.
Thank you for reading! We hope this guide helps you understand Navien warranties better. Now you can make informed decisions. Enjoy warm water with peace of mind!