Rheem Tankless Water Heater Error Code 12 indicates a flame failure or gas supply issue. Check gas valve, venting, and ignition system.
Rheem tankless water heaters are popular for their efficiency and on-demand hot water supply. Error Code 12 is one of the common error codes users may encounter. This specific error points to a problem with the flame or gas supply, which can disrupt the heater’s performance.
Ensuring your gas valve is open and unobstructed, checking the venting system for blockages, and inspecting the ignition components can help resolve this issue. Regular maintenance and prompt troubleshooting can prevent such errors and extend the lifespan of your tankless water heater. Proper care ensures consistent hot water and energy efficiency.

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Page Contents
Common Causes
Error Code 12 often relates to gas supply issues. The heater may not get enough gas. A blocked gas valve can cause this problem. Low gas pressure can also trigger this error. Check the gas line for any leaks. Ensure the gas meter is working properly. Contact a professional if the issue persists.
Another cause for Error Code 12 is ventilation problems. The heater needs proper airflow to function. A blocked vent can prevent proper ventilation. This blockage may cause the heater to shut down. Check the vents for any debris. Make sure the exhaust pipe is not blocked. Ensure there is enough space around the heater for air to flow.

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Initial Checks
Rheem tankless water heater error code 12 typically indicates a flame failure issue. Begin initial checks by ensuring proper gas supply and venting system functionality.
Power Supply
Check if the power supply is connected. Ensure the outlet is working. Sometimes, a tripped circuit breaker can cause issues. Reset the breaker if needed. Inspect the power cord for any damage. Replace if necessary. A stable power supply is crucial for the heater.
Error Code Reset
To reset the error code, turn off the power supply. Wait for 30 seconds. Turn the power back on. The heater should reset. If the error persists, consult the user manual. Sometimes, a professional may be needed. Always ensure safety first.
Gas Supply Troubleshooting
Experiencing Rheem Tankless Water Heater Error Code 12 often indicates a gas supply issue. Ensure gas lines are clear and properly connected to resolve the problem efficiently.
Check Gas Valve
The gas valve must be in the open position. This ensures the heater gets enough gas. Turn the valve counterclockwise to open it. Make sure it is not stuck or blocked. This step helps fix Error Code 12.
Inspect Gas Line
Inspect the gas line for any bends or kinks. These can restrict gas flow. Look for signs of damage or wear. Replace damaged sections immediately. A clear gas line is crucial for proper heater function.

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Ventilation System
Encountering Rheem Tankless Water Heater Error Code 12? This issue often stems from improper ventilation, leading to a lack of combustion air. Ensure the ventilation system is unobstructed and properly installed to resolve this error.
Clear Obstructions
Check for any blockages in the vent pipe. Remove any debris or dirt immediately. Ensure there are no nests or leaves inside.
Examine Vent Pipe
Inspect the vent pipe for damage. Look for cracks or holes. Replace any damaged sections quickly. Make sure all connections are tight and secure. A loose connection can cause issues.
Flame Rod Maintenance
The flame rod can get dirty over time. Use a soft cloth to clean it. This helps the heater to work better. Be gentle to avoid damage. Clean the rod every six months. This keeps your heater safe.
Look at all the connections. Make sure they are tight. Loose connections can cause problems. Check the wires for any damage. Replace damaged wires quickly. This ensures the heater works well.
Combustion Air Requirements
Adequate airflow is crucial for the water heater. The unit needs clean air to work well. Blockages can cause Error Code 12. Make sure the area around the heater is clear. The room should have vents or windows for fresh air.
Check the intake filter regularly. A dirty filter blocks air and affects performance. Remove the filter and clean it with water. Let it dry before placing it back. Replace damaged filters immediately.
Professional Assistance
Error Code 12 signals a flame failure. This is a serious issue. Call a technician if you see this code. Do not try to fix it yourself. A technician has the right tools and knowledge.
The technician will inspect the heater. They will check for gas supply issues. They will also look for any blockages. The technician might replace faulty parts. They will ensure your heater works safely.
Preventive Measures
Clean the heater regularly to prevent dirt build-up. This helps the heater run smoothly. Check the air intake filter for clogs. A clean filter improves performance. Flush the system to remove any mineral deposits. Regular flushing prevents blockages.
Schedule inspections with a professional. They can spot potential problems early. Inspect the gas lines for leaks. Fixing small leaks prevents big issues. Check the venting system for blockages. Clear vents help the heater work well. Ensure the electrical connections are secure. Loose connections can cause errors.
Frequently Asked Questions
How To Fix Rheem Error Code 12?
To fix Rheem error code 12, check the flame sensor for dirt or damage. Clean or replace as needed. Ensure proper gas supply and venting. Reset the unit and monitor. If the error persists, contact a professional technician for further assistance.
What Does Code 12 Mean On A Tankless Water Heater?
Code 12 on a tankless water heater indicates a flame failure. Check gas supply, venting, and burner for issues.
What Is Error 12 On Rheem Continuous Flow?
Error 12 on a Rheem continuous flow water heater indicates a flame failure. Check gas supply and ensure proper ventilation.
What Is Error Code 12 On Gas Heater?
Error code 12 on a gas heater indicates a flame failure or gas supply issue. Check the gas valve and ignition system.
Conclusion
Understanding Rheem Tankless Water Heater Error Code 12 is crucial for efficient troubleshooting. Fixing this issue ensures your water heater works smoothly. Regular maintenance can prevent future error codes. Always consult the user manual for guidance. Addressing this error promptly can save time and money, keeping your water heater in top condition.